Returns and refunds
With our 180-day return guarantee, you have half a year to return your ordered product(s) if it/they doesn't/do not fit. For example, if you were to order a Formula 1 gift for someone, you might want to order it when it is in stock, because it could run out at any moment. If your friend or family member doesn't like the gift, you can send it back and we will refund the price. Isn't it great?Share
When can you apply for a refund service?
- If you are not satisfied with the delivered product.
- If the size doesn't fit.
- If the product gets damaged during shipment (To prove this, you will need to make a video of the opening of the package, which shows you are examining the products received)
- If the product is defective despite our inspection prior shipment. This is already a warranty issue.
- Also a warranty problem if any damage occurs to the product despite the intended use in accordance with the instructions (e.g.: zipper breaks, stitching loses)
- Due to damage caused by improper use of the product, we cannot and will not replace the product (for example: worn or broken shoes, torn t-shirts, coats, broken ear mugs, washing at inadequate temperatures - discolored t-shirts). Manufacturing errors are very easy to distinguish from non-manufacturing errors, so if the product has these types of errors it is NOT worth returning it without prior consultation.
How do you return a product to us?
- IMPORTANT: Fill out the form below!
- Pack the product! Also pack the shoe box. Include the original invoice in the package or box (keep a copy of the invoice - make a photo or photocopy it!)
- Go to the nearest post office and for small items (t-shirts, keychains) or anything that fits in small or large bubble envelopes post as plain letter package. Choose the cheapest service! (We are unable to refund shipping costs). Also you can use PayPal's ship-back service if you paid with PayPal. In this case you can have the shipping costs refunded. For more information check out PayPal's page!
- Return to this address (this should be the recipient): EU Hungary 2600 Vác, Deákvári Fasor 6. (Formula 1 shop)
Once we receive the package and verify its status and reconcile the details as needed, we will refund your money via the payment method you used (PayPal or credit card). You'll receive the amount on your account within two weeks, by means of the bank details provided.
If you send back shoes, pack the shoe's box!
Please pack your shoe factory box! (Sometimes we don't send you the box, because it is too big) If you don't pack it, we won't take it and it will go back to you! With a box glued back and forth, we will not be able to sell again, which will harm us. Think about getting your shoe in a torn box...
This applies to all products that come with a factory box. This does not apply to plastic bags.
IMPORTANT! If you don't read this, it will be bad...
- You can keep the gift you received!
- Be sure to return the product to this address: EU Hungary, 2600 Vác, Deákvári Fasor 6. (Formula 1 shop) – (if you send it to the address on the invoice, no one will take it)
- We do not take back the package after a phone call! Fill out the form! You must leave a trace of your request.
- We will only take back original products in factory condition with the undamaged factory box. A dirty, washed, smelly, torn, broken, crumpled, worn product will NOT be taken back. If you send one, we will send it back to you once you pay the shipping cost. If you don't want the product, you will NOT receive a refund!
- Shoes with dirty, dusty soles will NOT be taken back! If you send back shoes, pack the shoe-box! Glued shoe-boxes will NOT be taken back regardless of the content!
- We will not be able to refund the postage that you have paid to return the product to us.
- For the refund service we will send the money back to your credit card or PayPal account.