General terms and conditions
Privacy Policy
General terms and conditions

/Translation from Hungarian/

 

GENERAL TERMS AND CONDITIONS (GTC)

 

www.fansbrands.hu

 

Date of entry into force: November 30th, 2018

 

Preamble

 

Welcome to our web site! Thank you for your confidence by purchasing!

 

Hereby GTC for the web shop have been created by aid of Consumer Friendly GTC generator.

 

Please read carefully hereby document before confirming your order because with the confirmation you accept the content of hereby GTC!

 

If you have questions related to hereby General Terms and Conditions, the use of the web site, certain products, the purchase process or if you would like to discuss with us on an individual wish, please contact our employee by the contact methods described!

 

Impressum: Data of the Provider (Seller, Company)

 

Name: Pit Box Kft.

Headquarters: 2600 Vác, Vám utca 10 1/4

Mail address: 2600 Vác, Vám utca 10 1/4

Competent Trade Register: registered with the Trade Register at the Budapest Court on February 16th, 2011

Trade Register No.: 13-09-144768

VAT Code: 23163885-2-13

Representative: Chertes Levente

Phone: +36 273 00 600 sau +36 702 417 560

E-mail: sales@fansbrands.com

Web site: http://www.fansbrands.hu

 

Notions

 

Parties: Seller and Buyer together

 

Consumer: natural person acting beyond his profession, independent or business activity

 

Consumer contract: contract, whose subject is considered consumer

 

Web site: web site http://www.fansbrands.hu used to conclude the contract

 

Contract: purchase contract concluded between the Seller and the Buyer by means of the Web site and electronic correspondence.

Remote communication means: means that fits for making the remote contractual declaration between the parties in order to conclude the contract. This mean can be a form without recipient, standard letter, ad published in the press with an order page, catalogue, phone, telefax as well as contact means by internet.

 

Remotely concluded contract: consumer contract concluded without the simultaneous physical presence of the contracting parties within a remote sale system for the sale of a product or service so that the contracting parties use only means that allow remote communication between the parties.

 

Product: any mobile goods from the offer of the Web site to be sold that is subject of the  Contract

 

Company: the person acting within his profession, independent or business activity

 

Buyer/you: the person presenting a buying offer by means of the Web site

 

Warranty: warranty between the consumer and the company according to contracts concluded (hereinafter: consumer contract) and the Civil Code,

 

            1.a. for the warranty of executing the contract, assumed between the company in order   to execute the contract adequately beyond the legal obligations or in lack of them           voluntarily, respective

            2.b. warranty based on legal provisions.

 

Associated legal provisions:

 

The Contract is subject to Hungarian legislation, especially the following:

 

Act No. CLV from 1997 on consumer protection

 

Act No. CVIII from 2001 on providing commercial services and certain matters concerning services related to informatical society

 

Act No. V from 2013 on Civil Code

 

Government Decision No. 151/2003 (IX.22.) on mandatory warranty for long term consumer articles

 

Government Decision No. 45/2014 (II.26.) on detailed rules for contracts between consumer and company

 

NGM Regulation No. 19/20154 (IV.29.) on rules for solving warranty claims for goods sold within contracts between consumer and company

 

Act No. LXXVI from 1997 on copyright

 

Act No. CXX from 2011 on the right to informatical self-determination and information freedom

 

Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers' nationality, place of residence or place of establishment within the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC.

   

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

 

Validness and acceptance of GTC

 

The content of the contract concluded is ruled – besides the mandatory legal provisions – ba hereby General Terms and Conditions (hereinafter: GTC). According to these, GTC contains the rights and obligations between you and us, the terms for concluding the contract, fulfillment terms, delivery and transportation conditions, liability rules as well as the condition to make use of the right to cancellation.

 

Technical information necessary for the use of the Web site that are not contained by hereby GTC, can be found in other information on the Web site.  

 

Before confirmation of the order, you are obliged to take notice of the provisions of hereby GTC. By purchasing in our web shop you accept the provisions of hereby GTC and the GTC shall become part of the contract concluded between you and the Seller.

 

Contractual language, contract form

 

The language of contracts subject to hereby GTC in Hungarian.

 

Contracts under the hereby GTC shall not be considered in writing if not registered by the Seller.    

 

Prices

 

Prices are in Forint and include VAT 27%. The prices are informational; we reserve the right to modify the prices.

 

Settlement of claims and possibilities of applying the rights

 

The consumer can present claims concerning the product or the activity of the Seller at the following contact addresses:

 

  • Phone: +36 273 00 600 sau +36 702 417 560
  • Internet address: http://www.fansbrands.hu
  • E-mail: sales@fansbrands.com; admin@fansbrands.com

 

The consumer can forward his claims concerning the distribution of the products to the consumer or the behavior, activity or omissions directly related to the distribution of persons acting on behalf or in the name of the company in writing or verbal to the company.

 

The company is obliged to analyze and settle immediately verbal claims according to the needs. If the consumer does not agree with solution of the claim or if the immediate analysis of the claim is not possible, the company is obliged to draw immediately a report on the claim and to forward a copy to the consumer in case of a verbal claim. In case of verbal claims presented on phone or other electronic communication means, the report shall be sent to the consumer within 30 days – according to provisions concerning the answer to written claims – together with the answer. Otherwise, in case of written claims, the company is obliged to follow the procedure below. The company is obliged – excepting if applicable competent legal provisions of the European Union stipulate otherwise – to answer in writing and to take measures for transmission within 30 days from reception. Shorter or longer terms can be stipulated by legal provisions. The company is obliged to justify the rejection. The company is obliged to attach to each claim transmitted by phone or other electronic communication means with a registration number.  

 

The report made on the claim shall include the following:

 

  1. name and address of the consumer,
  2. place, date and transmission method of the claim,
  3. detailed description of the claim of the consumer, registry of documents presented by the consumer as well as other proofs,  
  4. declaration fo the company concerning the point of view related to the claim of the consumer, if the immediate analysis of the claim is possible,
  5. the person who made the report – excepting claims by phone or other electronic communication means – the signature of the consumer,
  6. place and date of the report,
  7. in case of claims presented by phone or other electronic communication means, the identification number of the claim.

 

The company is obliged to keep the claim report and the copy of the answer for five years and to present them to the authorities on request.  

 

In case of rejection of the claim, the company is obliged to inform the consumer in writing on the possibilities to address to competent or mediation authorities – according to the type of the claim. The information shall include the headquarters and the contact data of the competent or mediation authority. The information shall mention also if the company would like to appeal to the mediation procedure in case of litigation.  

 

If the litigation between the Seller and the Consumer cannot be solved by negotiation, the consumer has the following possibilities to apply his rights:

 

File a claim with the consumer protection authorities.  If the consumer asserts a breach of his consumer rights, he can appeal to the consumer protection authority. After the analysis of the claim, the authority can decide the opening of a consumer protection procedure. The first instance tasks are to the competent authorities in the area of the address of the consumer; their list can be found at: http://jarasinfo.gov.hu/

 

Court procedure. According to provisions of the Act No. V from 2013 on the Civil Code and the provisions of the Act No. CXXX from 2016 on the Civil Procedure Code, the consumer has the right to turn to court in order to apply his rights within a civil trial.  

 

We inform you that you can file a complaint against us. If you complaint is rejected, you can turn to the competent Mediation Court in your area: the condition of initiating a mediation procedure ist hat the consumer tries to solve the litigation directly with the company. On reuqest of the consumer, instead of the competent authority the competence of the mediation court can be established.  

 

The company is obliged to cooperate within the mediation procedure.     

 

Within this, the company is obliged to respond to the request of the mediation court and to  appear in front of it („ensure the presence of the competent person in order to conclude an agreement at the hearing”).

 

If the headquarters or the branch of the company is not registered in the competence area of the mediation court, the obligation of the company is extended also to the possibility to conclude a written agreement.  

 

In case of breaching the cooperation obligation, the consumer protection authority has the competence to apply mandatory fines against the company in case of modification of legal provisions in case of unlawful behavior of the company, without the possibility to omit this. Besides the consumer protection law, the provisions of the applicable law for small and midsized companies have been modified so that the application of a fine cannot be omitted for small and midsize companies.

 

The amount of the fine for small and midsize companies is between 15.000 Ft and 500.000 Ft, and for companies that are not small and midsized with an annual revenue of more than  100.000.000 Ft is between 15.000 Ft to 5% of the annual net income of the company, but maximum 500.000.000 Ft. The purpose of the introduction of the fine is to emphasize the cooperation with the mediation authorities and to ensure the participation of the companies at the mediation procedure.

 

The mediation court has the competence to solve consumer litigations outside the court as well. The task of the mediation court is to achieve an agreement between the parties in roder to solve the litigation; if this does not lead to success, it will make a decision in order to apply simple, fast, efficient and economic the rights of the consumer. On demand of the consumer or the company, the mediation court shall counsel the consumer concerning his rights and obligations.  

 

The procedure of the mediation court is initiated on demand of the consumer. The application shall be filed with the president of the mediation court by letter, telegram, fax or any other means that allow permanent storage by the recipient and display of the stored data in unaltered form and content.

 

The application must contain

 

  1. name, address of the consumer,
  2. name, headquarters or branch of the company involved in the litigation with the consumer,
  3. designation of the court requested by the consumer instead of the competent mediation court/authority,
  4. brief description of the point of view of the consumer, arguments of this as well as proving documents,
  5. declaration of the consumer regarding the fact that he tried to reach direct solution of the litigation with the company,
  6. declaration of the consumer on the fact that he did not start a procedure with another competent mediation organ in the same case, did not file an application for issuance a          price reduction order,
  7. application for the decision of the organ,
  8. signature of the consumer.

 

To the application the document or copy (excerpt) shall be attached to whose content the consumer refers to as proof, especially the written declaration of the company to reject the complaint and in lack of this, other justifying documents of the consumer on the try to amicable solution provided.

 

If the consumer acts by a representative, the power of attorney shall be attached to the application.

 

Detailed information on the mediation courts are at: http://www.bekeltetes.hu

 

Detailed information on the competent mediation courts by area are at: http://www.bekeltetes.hu/index.php?id=testuletek

 

Contact data of some mediation courts competent by area:

 

Mediation court of Baranya county

Address: 7625 Pécs, Majorossy I. u. 36

Phone: 06-72-507-154

Fax: 06-72-507-152

E-mail: abeck@pbkik.hu; mbonyar@pbkik.hu

 

Mediation court of Bács-Kiskun county

Address: 6000 Kecskemét, Árpád krt. 4

Phone: 06-76-501-500; 06-76-501-525, 06-76-501-523

Fax: 06-76-501-538

E-mail: bekeltetes@bacsbekeltetes.hu; mariann.matyus@bkmkik.hu

Web site: www.bacsbekeltetes.hu

 

Mediation court of judeţului Békés county

Address: 5600 Békéscsaba, Penza ltp. 5

Phone: 06-66-324-976

Fax: 06-66-324-976

E-mail: eva.toth@bmkik.hu

 

Mediation court of Borsod-Abaúj-Zemplén county

Address: 3525 Miskolc, Szentpáli u. 1

Phone: 06-46-501-091; 06-46-501-870

Fax: 06-46-501-099

E-mail: kalna.zsuzsa@bokik.hu

 

Mediation court of Budapest

Address: 1016 Budapest, Krisztina krt. 99., et. III. 310

Phone: 06-1-488-2131

Fax: 06-1-488-2186

E-mail: bekelteto.testulet@bkik.hu

 

Mediation court of Csongrád county

Address: 6721 Szeged, Párizsi krt. 8-12

Phone: 06-62-554-250/118

Fax: 06-62-426-149

E-mail: bekelteto.testulet@csmkik.hu

 

Mediation court of Fejér county

Address: 8000 Székesfehérvár, Hosszúsétatér 4-6

Phone: 06-22-510-310

Fax: 06-22-510-312

E-mail: fmkik@fmkik.hu

 

Mediation court of Győr-Moson-Sopron county

Address: 9021 Győr, Szent István út 10/a

Phone: 06-96-520-217

Fax: 06-96-520-218

E-mail: bekeltetotestulet@gymskik.hu

 

Mediation court of Hajdú-Bihar county

Address: 4025 Debrecen, Vörösmarty u. 13-15

Phone: 06-52-500-710

Fax: 06-52-500-720

E-mail: korosi.vanda@hbkik.hu

 

Mediation court of Heves county

Address: 3300 Eger, Faiskol út 15

Phone: 06-36-429-612

Fax: 06-36-323-615

E-mail: hkik@hkik.hu

 

Mediation court of Jász-Nagykun-Szolnok county

Address: 5000 Szolnok, Verseghy park 8. Et. III. 315-306

Phone: 06-56-510-621? 06-20-373-2570

Fax: 06-56-501-628

E-mail: bekeltetotestulet@jnszmkik.hu

 

Mediation court of Komárom-Esztergom county

Address: 2800 Tatabánya, Fő tér 36

Phone: 06-34-513-027

Fax: 06-34-316-259

E-mail: szilvi@kemkik.hu

 

Mediation court of Nógrád county

Address: 3100 Salgótarján, Alkotmány út 9/A

Phone: 06-32-520-860

Fax: 06-32-520-862

E-mail: nkik@nkik.hu

 

Mediation court of Pest county

Address: 1119 Budapest, Etele út 59-61, et. II. 240

Mailing address: 1364 Budapest, Pf: 81

Phone: 06-1-269-0703

Fax: 06-1-474-7921

E-mail: pmbekelteto@pmkik.hu

 

Mediation court of Somogy county

Address: 7400 Kaposvár, Anna u. 6

Phone: 06-82-501-026

Fax: 06-82-501-046

E-mail: skik@skik.hu

 

Mediation court of Szabolcs-Szatmár-Bereg county

Address: 4400 Nyíregyháza, Szécheny u. 2

Phone: 06-42-311-544

Fax: 06-42-311-750

E-mail: bekelteto@szabkam.hu

 

Mediation court of Tolna county

Address: 7100 Szekszárd, Arany J. u. 23-25 et. III

Phone: 06-74-411-661

Fax: 06-74-411-456

E-mail: kamara@tmkik.hu

 

Mediation court of Vas county

Address: 9700 Szombahely, Honvéd tér 2

Phone: 06-94-312-356

Fax: 06-94-316-936

E-mail: vmkik@vmkik.hu

 

Mediation court of Veszprém county

Address: 8200 Veszprém, Radnóti tér 1 parter 116

Phone: 06-88-429-008

Fax: 06-88-412-150

E-mail: bekelteto@veszpremikamara.hu

 

Mediation court of Zala county

Address: 8900 Zalaegerszeg, Petőfi u. 24

Phone: 06-92-550-513

Fax: 06-92-550-513

E-mail: zmbekelteto@zmkik.hu

 

Online Platform for solving of litigations

 

The European Commission made a web site where consumers can be registered having the opportunity to solve the litigations by this means by filling out an application, avoiding court process. Thus, consumers can apply their rights without encumbrance of a court.  

 

If you would like to file a complaint against a product or a service purchased on the Internet and do not want to appeal to a court, you can choose the online solving possibility as well.  

 

On the web site you and the seller against whom you file a complaint can choose together the organ you authorize to solve the litigation.  

 

The platform for solving litigations is at:

https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU

 

Copyrights:

 

According to § 1.(1) of the Act No. LXXVI. from 1999 on copyrights (hereinafter: Szjt.), the web site is deemed author creation, thus each element of this is protected by law. According to § 1.(1) of Szjt., unauthorized use of the graphic and software solutions, programming creations and any other creations by which the web site or any parts of it can be modified, is forbidden. Taking over any materials from the web site and its data base is allowed only with written consent of the rightful owner and only with referring to the web site and mentioning the source. Rightful owner: Pit Box Kft.

 

Partial invalidness, conduct code

 

If one provision of the GTC is defective or invalid, the other provisions remain valid and instead of the defective or invalid provision the applicable legal provisions shall be applied.  

 

The seller does not have a conduct code according to legal provisions of interdiction of business practices towards the consumers.  

 

Functioning of content with digital data, technical protection measures

 

The accessibility of the servers providing data on the web site is of over 99.9%. The entire data content is regularly saved, so in case of problems the original data content can be restored. The data that appear on the web site are saved in MSSQL and MYSQL data base. Sensitive data are stored with adequate encryption and for the encryption we use hardware support included in the processor.  

 

Information on the essential characteristics of the products

 

Information on the essential characteristics of the products that can be purchased on the web site can be found at the individual product descriptions. The data on the web site are only informational! In some cases images are illustrations and the colors do not always match with reality!

 

Correction of wrong introduction of data – liability for the accuracy of introduced data

 

During order you have the continuous possibility to modify the introduced data before completing the order (by pressing the return button in the search field a window opens; so the introduced can be modified and even if you already moved on to the next page). Please be aware that it is your responsibility to introduce accurately your data, because the product is invoiced and delivered based on the data given by you. Along with the order you take notice that the Seller has the right to invoice all expenses and damages duet o false introduced data. The Seller excludes any liability for execution based on defective data. We remind you that if the e-mail address given is wrong or if the mailbox is full, that may lead to lack of confirmation and failing of the contract.

 

Procedure in case of wrong price

 

The Seller is not liable for prices that are displayed obviously wrong despite of his diligence and/or duet o error of the informational system.

 

It shall be deemed as obviously wrong price:

           

  • a price of 0 Ft,
  • reduced price that displays wrong reduction (e.g. in case of a product of 1.000 Ft, besides the displayed discount of 20% the product offered for 500 Ft),
  • in cases when it is obvious that the product has not been displayed to the right price and the Seller sells it without discount (obviously wrong displayed price: 1.000 Ft          instead of 10.000 Ft).

 

The justified market price is middle on our search sites for products.

 

In case of defective price display the Seller gives the opportunity to purchase the item to the market price; based on that information, the Buyer can decide if the orders the item to the real price or cancels the order without any negative legal consequence.  

 

Use of the web site

 

The web site gives the opportunity to present the products and online order for the Consumers. The Consumer can search on the web site by menu points. The products are found category systems. In the category of reduced products are found all reduced products of the web shop. At each product the date of begin and expiry of the discount appears or the begin date and the mention „while stocks last”.

 

At the menu point More cheaper you find the products for which the inline shop offers quantity discount in case or ordering more items.  

 

At the menu point News the new products in the assortment of the web shop are displayed. By clicking the name of the category the list of products in this category can be seen. If all items from the respective category do not fit, one can go further by the numbers above and below the products. From the product list one can go to the detailed product page by clicking on the name of the page, where you can inform about the characteristics and the price of the product.

 

On the web site products can be searched with key words as well. The result of the search according to search conditions are displayed in a list like the category.  

 

The selected item can be put into the basket by pressing the „basket” button and beside that you can select the number of items. The Buyer can check the content of the basket by aid of the basket menu. Here the amount of the products put into the basket can be modified or erased. The basket can be fully emptied with the button „Empty basket”.

 

By pressing the button „Order”, the Buyer can continue the order procedure. In the second step access, registration or purchase without registration is required. In case of registration and purchase without registration, the Buyer has to introduce the following data: e-mail address, name, phone no., invoicing address and delivery address, if different. Among these, for registration a password is also required. The Buyer can check the successful registration by e-mail or on the web site. The Buyer can request by e-mail to erase the registration; in this case, at a new purchase a new registration is required.  

 

The user is responsible for keeping confidential the access data. The user is responsible for updating his data and is obliged to inform the Provider if he is aware that third unauthorized persons abused his data. In case he forgot his password, a new password can be required for on the given e-mail address. If the User has been already registered on the page, the order procedure can be continued by giving the e-mail address and the password.  

 

In the next steps of the order, the User must select the payment and delivery method. The User can check by aid of a summary page the introduced data, the products he wants to order as well their amount. In case of defective introduction of data, these can be corrected by aid of the pencil icon.

 

If everything is correct, the order can be finalized by pressing the „Send order” button. This is confirmed form the web site and by e-mail. If after finalizing the order (e.g. in the confirmation e-mail) are discovered errors, the Provider shall be informed immediately, but not later than 24 hours. Regardless of the order intention, the User can access by the window „Buyer Access” or the menu „Access”. After access, the menu „Data modification” appears where the data introduced at registration as well as the data of the order can be modified and the order can be traced.  

 

Finalizing the order (presentation of the offer)

 

If you convinced yourself that the content of the basket corresponds to the products you want to order and you data are correct, you can finalize the order by pressing the „Order” button.  Information published on the web site are considered offer in order to conclude the contract by the Seller. In case of orders under hereby GTC you are considered offerer and the contract is concluded by accepting your offer from the web site by the Seller according to provisions of hereby GTC.

By pressing the „Order” button you accept explicitly that your offer is considered given and the declaration – in case of confirmation according to hereby GTC – lead to the payment obligation. If your offer has not been confirmed within 48 hours by the Seller according to hereby GTC, you are exonerated from the order obligation.

 

Processing the order, conclusion of the contract

 

You can always place an order. The Seller will confirm your order on the next working day after placement of the order. The contract is concluded by acceptance of the order by the Seller.  

 

Payment methods

 

Bank transfer

 

The payment of the products can be made by bank transfer as well.  

 

Payment by card

 

On our web site you can pay by bank card as well.  

 

Reimbursment payment

 

If you would like to pay the price of the order by reimbursement, select the payment method „Reimbursement”.

 

C.O.D. payment

 

You can pay the price of the product in cash on delivery as well.  

 

Borgun

 

Borgun representative in Hungary is B-Payment Szolgáltató Kft. Borgun is a financial institution member at all major credit card companies offering acceptance of credit cards with POS and online in our country too.  

 

PayPal

 

PayPal available to customers in over 200 countries and is a simple and secure payment method.  

 

PayPal has numerous advantages making purchasing easier and faster with preserving security of financial information:

 

  • one e-mail, one password. This is all you need to pay or send money by PayPal. The credit card can stay in the wallet.

 

  • for the payment you don´t have to load money on the PayPal account. It is sufficient to associate the card to PayPal; this has to be done on single time.  

 

  • PayPal is a worldwide accepted payment method, is the guarantee of secure payment by which the price of the products in 26 currencies can be paid.  

 

  • enter PayPal and pay more simple in the online shops!

 

Delivery methods, delivery prices

 

MPL courier

 

You don´t have any expenses.

 

GLS courier

 

The product is delivered by the GLS courier service.

 

Detailed information under: https://gls-group.eu/HU/hu/cimzetteknek-nyujtott-szolgaltatasok

 

You don´t have any expenses.

 

GLS parcel shops

 

In case of online purchases, the home delivery is the most popular delivery method, but the ratio of personal taking over is increasing every year. Customers can take over their product easily and when they wish at the GLS parcel shops, where cash payment is possible.

 

GLS parcel shops are locate in accessible location such as malls, gas stations, book shops or other well-frequented shops. Most of them have extended opening hours and are waiting even on weekends for customers who would like to take over or send packages. GLS sends an e-mail or an SMS to inform the recipient on the package delivery. The customer can take over the package anytime within 5 working days at the GLS parcel shop.  

 

You don´t have any expenses.

 

 

Term of execution

 

General execution term for the order is maximum 30 days from the order confirmation. This delivery term is only informative, deviations from this term will be announced by e-mail.

 

Reservation of ownership

 

If you already ordered products you did not take over at delivery (excepting if you used your right to cancellation) or if the Product came back to the expediter with the remark „not delivered”, the Seller will condition the delivery to payment in advance of the purchase price and the delivery expenses.

 

The Seller may retain the de product delivery until he is convinced that the price of the product has been entirely paid by electronic payment (including if the Buyer transfers the price in the land currency and duet o currency exchange, bank fees and expenses the Seller does not receive the entire purchase price and the delivery expenses). If the purchase price of the product has not been paid entirely, the Seller can summon the Buyer to complete the purchase price.  

 

It is possible that the production of certain products on our web site is terminated. Considering this, the Seller reserves the right to refuse partially of completely already confirmed orders. Partial execution is made only with correlation with you. In case of advance payment of the purchase price, the amount will be returned within 5 working days.  

 

Abroad sale

 

The Seller does not make difference between customers in Hungary and other EU member states purchasing products from his web site. In lack of contrary provisions in hereby GTC, the Seller provides delivery on the territory of Hungary of the purchased products.

 

Hereby GTC are valid for sales abroad with the remark that according to legal provisions, in the sense of hereby article, the customer is considered buyer who is citizen of an EU member state domiciled in that state or the company with head office in another EU member state and purchases products or services only as end customer and acts accordingly. The person acting beyond his business, industrial, professional on handcraft activity is considered customer.  

 

Communication and purchase language is Hungarian and the Seller is not obliged to communicate with the Buyer in the language of the respective member state.

 

The Seller is not obliged to meet the provisions of the laws of the respective member state beyond the contractual provisions related to the product such as labeling or the specific provisions of the field or to inform the Customer on these matters.  

 

In lack of other provisions, to all products shall apply Hungarian VAT.

 

The Buyer can use his rights to apply his rights according to hereby GTC.  

 

In case of electronic payment, the payment shall be made in the currency established by the Seller.  

 

The Seller may retain the de product delivery until he is convinced that the price of the product has been entirely paid by electronic payment (including if the Buyer transfers the price in the land currency and duet o currency exchange, bank fees and expenses the Seller does not receive the entire purchase price and the delivery expenses). If the purchase price of the product has not been paid entirely, the Seller can summon the Buyer to complete the purchase price. 

 

The Seller ensures the same delivery methods for customers abroad as for customers in Hungary.  

 

If the Buyer from Hungary can request according to hereby GTC the delivery on the territory on Hungary or any other EU member state, the buyer outside Hungary can demand the same with any delivery method established in the GTC.  

 

Otherwise, the Buyer can demand the delivery abroad on his own expense. Buyer form Hungary does not have this right.  

 

After the payment of the delivery price, the Seller carries out the order; if the Buyer does not pay to the Seller the delivery price or does not solve the delivery on his own until the deadline established, the Seller will cancel the contract and will return the paid purchase price to the Buyer.  

 

Information for customers according to Government Decision No. 45/2014 (II.26.)

 

Information regarding the cancellation right for customers from Hungary

 

According to § 8.1.1. (3.) CC, the person is considered customer, who acts beyond his business, industrial, professional of handcraft activity, so legal persons have no cancellation right without justification!

 

According to § 20 of the Government Decision No. 45/2014 (II.26.), the Customer has cancellation right without justification.

 

The Customer can make use of his cancellation right

 

  1. in case of a purchase contract for the product,

 

  1. purchase of a product,

 

  1. more products, if the delivery of individual products is made on different dates, in case of the last delivered product,

 

            within 14 days from the established reception day of the product, reception by a third     person, different from the distributor.   

 

Provisions of hereby § do not influence the right of the customer to make use of his cancellation right during the period between the day of concluding the contract and reception of the product.     

 

If the conclusion of the contract was made after the offer of the customer, before the cancellation right, the customer has the right to withdraw the offer, by which the offer obligation for contract conclusion is also terminated.

 

Cancellation declaration, exercise of the cancellation right of the customer

 

The customer right guaranteed by § 20. Of the Government Decision No. 45/2014 (II.26.) can be exercised by an explicit declaration hereto or by using the declaration draft that can be downloaded from the web site.  

 

Validness of the cancellation declaration of the customer

 

The cancellation right is considered exercised if the customer has sent the declaration within 14 days.  

 

The Customer is obliged to prove that he exercised his cancellation right according to hereby provisions.  

 

The Seller is obliged to confirm the cancellation declaration of the Customer on electronic support after its reception.  

 

Obligations of the Seller in care of cancellation by the customer

 

Refund obligation of the Seller

 

If the customer cancels the contract according to § 20. of the Government Decision No.  45/2014 (II.26.), the Seller shall refund the entire price including execution expenses paid by the customer within 14 days from reception of the cancellation, so including delivery expenses also. Please notice that this provision does not apply for additional expenses when selecting a different delivery method than the cheapest usual method.  

 

Method of refund obligation of the Seller

 

In case of cancellation according to § 20. of the Government Decision No.  45/2014 (II.26.), the Seller shall refund the due amount to the customer by the same payment method selected by the customer. With explicit consent of the customer, the Seller may use other payment methods as well for refunding, given that the customer does not have any additional expenses. The Seller is not liable for delays due to defective indication of the bank account number or mail address.  

 

Additional costs

 

If the customer selects a different delivery method than the cheapest usual delivery method, the Seller is not obliged to refund the additional expenses due to this. In this case, our refunding  obligation is only up to the usual delivery expenses displayed.  

 

Right to retain

 

The Seller can retain the amount due to the customer until the customer did not return the product or did not prove beyond any doubt that he has sent the product; from the two dates the earlier shall be considered. Deliveries with C.O.D. or mail expenses are not accepted.  

 

Obligations of the customer in case of cancellation

 

Return of the product

 

If the customer cancels the contract according to § 20. of the Government Decision No.   45/2014 (II.26.), he is obliged to return the product immediately but no later than 14 days from announcement of the cancellation or the hand over the product to the person designated by the Seller. The return is deemed made in due time if the customer has sent the product before expiration of the term.  

 

Supporting the expenses related to the return of the product

 

Expenses related to the return of the product shall be carried by the customer. The product must be sent to the address of the Seller. If the customer cancels the service contract concluded in a shop or remotely after start of the execution, hei s obliged to support the execution expenses until that moment. The amount that shall be suported by the customer shall be established based on the service of the contract plus taxes. If the customer  proves that the established amount is exaggerated, the amount due to the Seller for services already provided until tha cancellation day shall be calculated on basis of the market price. Please notice that deliveries with C.O.D. or mail expenses are not accepted.

 

Liability of the customer for devaluation of the product

 

The Customer is responsible for the devaluation of the product due to ist use that exceeds necessary use in order to establish the kind, characteristics and functioning of the product.  

 

The cancellation right cannot be exercised in the following cases

 

The Seller reminds you explicitly that in the cases stipulated in § 29 (1) of the Government Decision No. 45/2014 (II.26.) you cannot exercise the cancellation right:

 

  1. in case of service contract after the complete providing of the service or if the company did start execution with previous explicit consent of the customer and he agreed that he will lose his cancellation right after complete execution of the service;

 

  1. in case of services or products whose market price cannot be influenced by the company and that depends on the fluctuations during cancellation term;

 

  1. in case of products that have not been manufactured before or have been manufactured based on the instructions or explicit demand of the customer or that        have been manufactured especially for the customer;  

 

  1. in case of products that maintain their quality for a short time;

 

  1. in case of closed products that cannot be sent back due to health of hygiene reasons;

 

  1. in case of products that by their kind inevitably mix with other products after opening;

 

  1. in case of alcoholic beverages whose market price is not influenced by the company and that depends on these fluctuations and the parties agreed the price at contract conclusion, but the execution of the contract occurred only after the 30th day after         concluding the contract;    

 

  1. in case of contracts by which the company searches the customer at his explicit demand in order to carry out urgent reparation or maintenance works;

 

  1. in case of selling audio-video recordings or computer software with sealed packing if the packing has been opened by the customer after delivery;

 

  1. in case of newspapers, magazines and periodic magazines excepting the ones with advance payment;

 

  1. in case on contracts concluded on public bids;

 

  1. in case of contracts for transportation, car rental, public nourishment of leisure activities with accommodation purpose excepting accommodation in apartments if in the           contract an execution term or a deadline has been established;

 

  1. in case of data stored on non-physical support, if the company started execution on explicit demand of the customer and he agreed that he will lose his cancellation right       after complete execution of the service.

 

Accessory and product warranty

 

Hereby article of the GTC has been drafted based on the power of attorney at § 9. (3) of the Government Decision No. 45/2014 (II.26.) applying the annex No. 3 to the la Government Decision. 45/2014 (II.26.).

 

Accessory warranty

 

In case of defective execution by the Seller, you can exercise the warranty right toward the Seller according to provisions of the Civil Code.  

 

What rights do you have based on the accessory warranty?

 

You can exercise accessory warranty rights at your choice:

 

You can request reparation or replacement, except if your request cannot be carried out or if the Seller would have unjustified additional expenses compared to the execution of other warranties. If the reparation has not been requested or could not been requested, you may request proportional execution or if you or somebody else could repair the defection on the expense of the Seller or you can ultimately cancel the contract.

 

You can switch from exercising one accessory right to another, but the expenses of the switch will be carried by you except if it justified because of the Seller.  

 

Within which term do you have to exercise the accessory warranty right?

 

You are obliged to announce the defection immediately after discovery, but within maximum 2 days from discovery. Please notice that after the expiration of the 2 year warranty period you cannot exercise accessory warranty rights.

If the object of the contract between the customer and the seller is a used object, the parties can agree a shorter warranty period; in this case a warranty period shorter than one year cannot be established. 

 

Against whom can you exercise the accessory warranty right?

 

The accessory warranty right can be exercised against the Seller.

 

What are the conditions for exercising the accessory warranty right?

 

Six months after execution, the exercising the accessory warranty right does not have other conditions beyond the announcement obligation, if you can prove that the product or the service has been offered by the Seller. Six months after execution you have the obligation to prove that the defection discovered existed at the moment of execution.  

 

In case of used products the warranty rights are different form general rules. In case of used products can be spoken of execution defects but there have to be considered the circumstances based on what the Buyer should have expect the appearance of some defects, since the appearance of defects during use becomes more likely; for this reason, one cannot assume that a used product cannot have the same quality as a new product. Based on this, the Buyer can exercise only warranty rights that exceed defects due to use and appeared independent of it. If the used product is defective and the consumer has been notified by the Seller about this at sale, the Provider does not have any responsibility regarding the known defection.  

 

Product warranty

 

In which case can exercise the product warranty right?

 

In case of a defection of a mobile asset (product) you can exercise the product or accessory warranty right.

 

What rights do you have based on the product warranty right? 

 

You can demand only reparation or replacement of the defective product as warranty right.  

 

In which case is the product considered defective?

 

The product is defective if at sale it does not meet the valid quality requirements or if it does not have the characteristics from the product description.  

 

Within which time period can you exercise the product warranty right?

 

The product warranty right can be exercised within two years from purchasing the product. After expiation of this period, this right is lost.  

 

Towards whom and under what conditions can you exercise the product warranty right?

 

The product warranty right can be exercised only towards the manufacturer or distributor of the product. In case of exercise the product warranty right you have to prove the defection.  

 

When is the manufacturer (distributor) exonerated from the product warranty obligation?

 

The manufacturer (distributor) is exonerated from the product warranty obligation if he can prove that:

 

  • the product was not manufactured or distributed within his business activities, or
  • according to the actual state of science and technique, the defection could not have been found in the moment of distribution, or
  • the defection of the product results from the application of a legal provision or a mandatory provision of an authority.  

 

The manufacturer (distributor) must prove a reason for exoneration.

 

Please notice that is not possible to invoke parallel product warranty rights for the same defection. After successful exercising of the product warranty right for the replaced product or the repaired piece can be exercised product warranty rights towards the manufacturer.

 

Warranty

 

In which cases do you have a warranty right?

 

In case of defective execution or based on legal provisions there is a warranty obligation.

 

Legal provisions stipulate providing warranty for longe term use items (e.g. technical items, tools, machines) and their components with a value exceeding 10.000 Ft.

 

Contractual liability is if the manufacturer or the distributor assumes warranty by himself for a product according to established conditions. In this case, warranty conditions must be read and a warranty certificate will be issued.  

 

What rights do you have and in what time period do you benefit of these?

 

For some long term use items, warranty cases are established by Government Decision No.  151/2003 (IX.22.) concerning mandatory warranty. For products that do not belong to these cases, the Seller does not assume any warranty. The warranty claim can be applied within the warranty period. If the obliged person does not fulfill his warranty obligations within due time on request of the entitled person, the warranty claim can be presented to court for application within three months from the initial term even if the warranty term already expired.  Exceeding the warranty term leads to loss of warranty. In order to apply the warranty claim, legal provisions for warranty rights shall be applied warranty period is one year. Exceeding this period leads to loss of warranty. The warranty period begins at handing over the product to the consumer or commissioning of the item, if it is commissioned by the company or its representative. For possible warranty claims after one year, please refer to the manufacturer!

 

What is the relation between warranty and warranty rights?

 

Warranty is applied besides the warranty rights (product and accessory warranty); the essential difference between them is that in case of warranty the proof obligation is more favorable for the consumer.

 

If you purchased a product, you have the following rights:

 

Right

Until when can it be applied?

What is basis of the warranty right?

What can be exercised?

Manufacturer warranty

According to warranty conditions, until the manufacturer allows it (warranty conditions and warranty sheet are usually in the product box)

Contract between the manufacturer and the buyer according to conditions assumed by the manufacturer

Tipically, reparation or replacement according to warranty

Merchant warranty

According to warranty conditions, until the manufacturer allows it (warranty conditions and warranty sheet are handed over by the merchant separately from the product)

Contract between the merchant and the buyer according to conditions assumed by the merchant

Tipically, reparation or replacement according to warranty

Mandatory warranty according to Government Decision No. 151/2003

Can be applied within one year from the date of purchase

Warranty is regulated by Government Decision No. 151/2003

In the first stage reparation or replacement, in the second stage reparation on expenses of the obliged party or cancellation

Product warranty

Can be applied within 2 years from putting into distribution in Hungary, with the manufacturer or Hungarian distributor

Warranty right is regulated by the Civil Code

Only replacement or reparation

Accessory warranty

Can be applied within 2 years from purchasing

Warranty right is regulated by the Civil Code

In the first stage reparation or replacement, in the second stage reparation on expenses of the obliged party or cancellation

 

The mandatory warranty according to Government Decision No. 151/2003, fixed mounted consumer items or items whose weight exceeds 10 kg or which cannot be transported in public transportation as hand luggage – except cars – must be repaired on location of exploitation. If the reparation on location is not possible, the company or repair service shall carry out disconnection, connection and transportation from and to the location.  

 

The warranty period of the seller cannot include conditions for the consumer that are more disadvantageous then the rights provided in the mandatory warranty. After this (1 year), the conditions of the warranty can be free established; in this case, the warranty cannot in any case influence the warranty rights of the consumer resulting from legal provisions.  

 

Warranty of replacement within three days

 

In the case of sale on web sites the warranty of replacement within three days is also applied. The warranty of replacement within three days can be applied according to Government Decision No. 151/2003 (IX.22.), according to which if somebody applies warranty of replacement within three days, the seller has to interpret this as if the product is defective at the date of sale and is obliged to replace it unconditionally.  

 

When is the Seller exonerated from the warranty obligation?

 

The Seller is exonerated from the warranty obligation if he proves that the defection appeared after execution.  

 

Please be aware that for the same defection cannot be simultaneously applied product and accessory warranty rights, but you have warranty rights independent of other rights.   

  

 

   

 

 

Privacy Policy

/Translation from Hungarian/

 

Data processing information

Acceptance date: July 3rd, 208

 

Data processor

 

Name: Pit Box Kft.

Headquarters: 2600 Vác, Vám utca 10 1/4

Address for mail and complaints: 2600 Vác, Vám utca 10 1/4

E-mail: sales@fansbrands.com

Phone: +3627300600, +36702417560

Website: http://www.fansbrands.hu

 

Storage space provider

 

Name: UNAS Online Kft.

Mail address: 9400 Sopron, Major köz 2. I/15

E-mail: unas@unas.com

Telefon:

 

Description of data processing during website operation

 

Information concerning cookies

 

What is a cookie?

 

The data processor uses so called cookies when visiting the web site. A cookie is an information package consisting of letters and numbers sent by our homepage to your browser in order tos ave some settings, to facilitate the use of our web site and help us to collect some relevant statistical information on our visitors.  

 

Some cookies do not contain personal information and are not suitable to identify the specific user, but others do contain personal identificators – a secret number randomly created – that ist stored by your machine, ensuring thus your identification. The functioning period of some cookies are contained in their description.  

 

Legal background and legal base of cookies:

 

Legal base of the data processing is you consent according to § 6. (1) of the Regulation.

 

Main features of the cookies used by the web site:

 

Work process cookie: these cookies store the location, search language, payment method of the user and their life span is until closing of the browser or maximum 2 hours.  

 

Cookie for age limited content: these cookies store the consent of the user and the fact that he is over 18 years of age and their life span is until closing the browser.  

 

Referrer cookies: stores from what external page the user came. Their life span is until closing the browser.  

 

Last seen product cookie: stores the last product seen. Lifespan is 60 days.

 

Last seen category cookie: stores the last seen category. Lifespan is 60 days.

 

Recommendet products cookie: stores the list of products „recommended to a friend” Lifespan is 60 days.

 

Mobile phone version and design cookie: detects the mean used by the visitor and swithces to full image on mobile phone. Lifespan is 365 days.

 

Cookie acceptance cookie: when opening the web site, accepts the cookie storage declaration. Lifespan is 365 days.

 

Shopping basket cookie: stores the products put into the basket. Lifespan is 365 days.

 

 

Intelligent offer cookie: stores the conditions of displaying the intelligent offers (i.e. if the visitor has already been on the site, if he has orders). Lifespan is 30 days.

 

Exit cookie #2: according to option #2, the system exits the visitor after 90 days. Lifespan is 90 days.

 

Backend identification cookie: identification of the backend server. Lifespan is until closing the browser.

 

Google Adwords cookie: when somebody visits our web site, the cookie identificator is added to the remarketing list. Google uses cookies  - i.e. NID and SID cookies – in Google products, so for example at the Google search in order to personalize advertising. These cookies are used for instance in order to store your last searches or your searches on the web site of the advertisings. The conversion trace of AdWords uses cookies. In oder to trace the sales coming from adveritising and other conversions, cookies are stored on the device of the user when the person clicks on an advertising. Frequent cookie utilisation ways: selecting advertisings according the relevance for the user, improvement of campaign performance reports and avoiding display of ads that have been already seen by the user.  

 

Google Analytics cookie: Google Analytics is the analysis tool of Google that helps the web site owners to draw a better picture of the activity of their visitors. The service can use cookies in order to collect information and make a report with statistical data concerning the use of the web site without individual identification of the visitors for Google. The main cookie use by Google Analytics ist the „_ga” cookie. Among the statistical reports of the use of the web site, Google Analytics – together with some other cookies presented above – can also be used to display more relevant advertising in Google products (e.g. Google search) and on the internet.

 

Remarketing cookies: for previous visitors or users when searching in the Google Display Net, can appear when searching expressions related to the products or services.

 

Cookie strictly necessary for functioning: these cookies are imperative for the use of the web site and allow the use of basic functios of the web site. Without these, numerous functions of the web site are not available. The lifespan of this type of cookies is limited to the working time.  

 

Cookie to improve the user experience: these cookies collect informations on the use of the web site by user, such as what web site he visits most frequently or what error messages he receives from the web site. These cookies do not collect identification information of the visitor, meaning that is working with completely general and anonymous information. Tha data collected from these are used to improve the performance of the web site. The lifespan of this type of cookies is limited to the working time.  

 

Facebook Pixel cookie): Facebook pixel is a code with which the web site generates a report on conversions, target public can be created and the owner of the image receives detailed analysis data on the use of the web site by the users. With the aid of Facebook pixel our visitos can receive personalized advertisings and offers on the Facebook surface. Facebook rules of data processing can be found at: https://www.facebook.com/privacy/explanation.

 

If you don´t accept the use of cookies, some functions will not be available fo you. Detailed information on cookies can be found at:

 

  • Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete- managecookies#ie=ie-11
  • Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store- on-yourcomputer

            c Mozilla:https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-     szamito

  • Safari: https://support.apple.com/kb/ph21411?locale=en_US
  • Chrome: https://support.google.com/chrome/answer/95647

 

Data processed in order to conclude and execute the contract

 

In order to conclude and execute the contract, more data processing cases may appear. We inform you that data processing related to complaints, warranty issues occurs only if you apply some of the above rights.  

 

If you don´t buy from the web site and only visit it, the above mentioned on the data processing on marketing purpose may refer to you if you agree with marketing purpose.  

 

Data processing in order to conclude and execute the contract detailed:

 

Contact

 

If you contact us via e-mail, contact form or phone with questions on a product.

 

Previous contact is not required; you can order any time from the web shop without contact.

 

Processed data

 

The data given when contacting.  

 

Duration of data processing

 

Data are processed only until end of the contact.

 

Legal basis of data processing

 

The voluntary acceptance you give to the Data Processor at contact. [§ 6 (1) a) of the Regulation]

 

Registration on the web site

 

By saving the data given at registration, the Data processor can provide more comofrtable services (e.g. the data must not be introduced again at new purchase by the same person). Registration is not a condition for concluding the contract.

 

Processed data

 

During data processing the Data processor processes your address, phone number, e-mail address, features of the purchased product, date and hour of the purchase.  

 

Duration of the data processing

 

Data are stored for prescription period of 5 years according to Civil Code.

 

Legal basis of data processing

 

Execution of the contract. [[§ 6 (1) a) of the Regulation]

 

Issuance of the invoice

 

The data processing process takes place in order to issue the invoice according to legl provisions and the obligation to keep accounting documents. According § 169. (1-2) of  Sztv., companies are obliged to keep accounting documents and proving documents.  

 

Processed data

 

Nam, address, e-mail, phone number.

 

Duration of data processing

 

According to § 169. (2) Sztv., issued invoices must be kept for 8 years from issuance.

 

Legal basis of data processing

 

Aacording to § 159. (1) of the Act No. CXXVII. from 2007 on VAT, issuance of invoices is compulsory and according to § 169. (1) of the Accounting Act No. C from 2000, they must be kept for 8 years from the date os issuance [data processing according to § 6 (1) c) of the Regulation].

 

Warranty processing

 

Processed data

 

Name, address, e-mail address, phone number of the buyer, content of the complaint.

 

Duration of data processing

 

According to Consumer Protection Act, warranty complaints mus be kept for 5 years.

 

Legal basis of data processing

 

Contacting us for warranty issues is your voluntary decision; but if you contact us, according to § 17/A (7) of the Act No. CLV from 1997 on consumer protection we are obliged to keep the claim for 5 years [data processing according to § 6. (1) c) of the Regulation].

 

Processing other consumer protection complaints 

 

Data processing process is carried out in order to process consumer protection complaints. If you contact us with a complaint, data processing and giving personal data is essential.

 

Processed data

 

Name, address, e-mail address, phone number of the buyer, content of the complaint.

 

Duration of data processing

 

According to Consumer Protection Act, warranty complaints mus be kept for 5 years.

 

Legal basis of data processing

 

Contacting us for complaints is your voluntary decision; but if you contact us, according to § 17/A (7) of the Act No. CLV from 1997 on consumer protection we are obliged to keep the claim for 5 years [data processing according to § 6. (1) c) of the Regulation].

 

Data processing related to acceptance proof

 

At registration, order, newsletter registration the informational system saves informatic data related to acceptance for subsequent proof.

 

Processed data

 

Acceptance date and IP address.

 

Duration of data processing

 

According to legal provisions, we are obliged to be able to prove subsequently the acceptance; hence, the storage duration of these data is the prescription period after termination of the data processing.    

 

Legal basis of data processing

 

This obligation is stipulated at § 7 (1) of the Regulation [data processing according to § 6 (1) c) of the Regulation].

 

Data processing for marketing reasons

 

Data processing related to newsletter sending

 

Processed data

 

Name, address, e-mail address, phone number.

 

Duration of data processing

 

Until withdrawal of the acceptance by the person.

 

Legal basis of data processing

 

Your acceptance by registration to the newsletter to the Data Processor [data processing according to § 6. (1) a) of the Regulation].

 

Remarketing

 

Data processing as remarketing activity is done by cookies.

 

Processed data

 

Data processed by the cookies in the information on cookies.

 

Duration of data processing

 

Storage duration of cookie data and detailied information at:

 

General information of cookies Google: https://www.google.com/policies/technologies/types/

 

Google Analytics information:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

 

Facebook information: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen  

 

Legal basis of data processing

 

Your voluntary acceptance by registration to the newsletter given to the Data processor  [data processing according to § 6. (1) a) of the Regulation].

 

Prize games

 

Processed data

 

Name, address, e-mail address.

 

Duration of data processing

 

Data are erased after termination of the game, excepting the data of the winner, which the Data processor is obliged to keep for 8 years according to Accounting Act.  

 

Processing other data

 

If the Data processor wants to process other data, he will inform your previously on important circumstances of data processing (legal background and legal basis of the data processing, processed data and duration of data processing.

 

 

We inform you that the Data processor is obliged to fulfill the written data requests of the authorities based on legal warrant. According to § 15. (2-3) of the Information Act, the Data processor shall keep evidence of the data transmitted (to which authority, on what legal basis, when transmitted); on request, the Data processor will inform on the content of these data, excepting if forbidden by legal provisions.

 

Calling the services of the Data processor and our legal activity related to data processing

 

Data processing for storage of personal data

 

Data processor

 

Name: UNAS Online Kft.

E-mail: unas@unas.com

Headquarters: 9400 Sopron, Major köz 2. I/15

Phone:

 

The Data processor carries out the storage of personal data based on a contract. Ha has no right to identify personal data.

 

Data processing activity related to product delivery

 

Name of the data processor: Fedex

Headquarters of the data processor: 3875 Airways, Module H3, Department 4634, Memphis, TN38116

Phone: 06 40 980 980

e-mail: https://www.fedex.com/us/customersupport/email/office/FXO.html

 

The Data processor cooperates with the data processor for delivery of the ordered products. Within this cooperation, the Data processor can process name, address and phone number of the buyer until the end of the calendar year of the shipment of the package and shall erase them after that immediately.  

 

Name of the data processor: DHL Express Magyarország Kft.

Headquarters of the data processor: BUD Nemzetközi Repülőtér Terminal 1, DHL épület 302 1185

Phone: +36 1 2 45 45 45 ; +36 1 382 3499

e-mail: ugyfelszolgalat.hu@dhl.com

 

The Data processor cooperates with the data processor for delivery of the ordered products. Within this cooperation, the Data processor can process name, address and phone number of the buyer until the end of the calendar year of the shipment of the package and shall erase them after that immediately. 

 

Data processing activity related to newsletter

 

Name of the company operating the newsletter sending system: UNAS Online Kft.

 

Headquarters of the company operating the newsletter sending system: 9400 Sopron, Major köz 2. I/15

 

Phone of the company operating the newsletter sending system: +36-99/200-200

 

E-mail address of the company operating the newsletter sending system: unas@unas.hu

 

The Data processor cooperates with the data processor in order tos end the newsletter. Within this cooperation, the Data processor processes as necessary, the name and the e-mail address of the person involved and erases these immediately on request of the person involved.  

 

Data processing activity related to the newsletter

 

Name of the company operating the newsletter sending system: ActiveCampaign

 

Headquarters of the company operating the newsletter sending system: 150 North Michigan Avenue Suite 1230

Chicago, IL 60601 United States

Phone of the company operating the newsletter sending system: +1 (773) 904-0945

E-mail address of the company operating the newsletter sending system:

https://www.activecampaign.com/contact/

 

The Data processor cooperates with the data processor in order to send the newsletter. Within this cooperation, the Data processor processes as necessary, the name and the e-mail address of the person involved and erases these immediately on request of the person involved. 

 

Data processing activity related to the accounting

 

Name of the data processor: Gál Bence

Headquarters of the data processor: 1119 Budapest, Fehérvári út 85. C. ép. IV. em.

Phone of the data processor: +36 1 365 17 45

E-mail address of the data processor: iroda@struktura-coop.hu

 

The Data processor cooperates with the data processor in order tos end the newsletter. Within this cooperation, the Data processor processes as necessary, the name and the e-mail address of the person involved and erases these immediately on request of the person involved. 

 

Data processing activity related to the invoicing

 

Name of the data processor: Kulcs-Soft Számítástechnika Nyrt. (Kulcs-Soft Nyrt.)

Headquarters of the data processor: 1022 Budapest Törökvész u. 30/a.

Phone of the data processor: +36 1 336 5300

E-mail address of the data processor: info@kulcs-soft.hu

 

The Data processor cooperates with the data processor in order tos end the newsletter. Within this cooperation, the Data processor processes as necessary, the name and the e-mail address of the person involved and erases these immediately on request of the person involved. 

 

Transmission of the data

 

For the functioning of the „Megbízható bolt” program of www.arukereso.hu (Online Comparison Shopping Kft. 1074 Budapest, Rákóczi út 70-72., VAT-Code: 24868291-2-42, Company Register No.: 01-09-186759), after the purchases here, the e-mail address of the buyer and the name of the product purchased aresent to arukereso.hu. The goal of the trasnmission is the feedback from the buyer and its display. Personal data transmitted on this way are processed by the Online Comparison Shopping Kft. aacording the data protection and data processing rules of www.arukereso.hu. Online Comparison Shopping Kft. ist he data processor of the data transmitted.

 

 

Your rights during data processing

 

During processing your personal data, according to provisions of the Regulation you have the following rights:

 

  • withdrawal of the consent
  • access to information concerning personal data and data processing
  • right to correction
  • limitation of data processing
  • right to erasure
  • right to appeal
  • right to mobility.

 

If you want to use your rights, you shall identify yourself and have to communicate with the Data processor. In order to do so, the personal data is required for identification (identification can be made only based on your data the Data processor processes anyway), in the e-mail boy of the Data processor all your complaints related to the data processing of hereby information are available within the stipulated complaint time. If you are the buyer and would like to identify yourself in order to solve some financial or warranty issues, please indicate the order identification as well. With this, we are able to identify you as buyer.  

 

The Data processor shall answer to the complaints related to the data processing within maximum 30 days.    

 

Withdrawal of the consent

 

You have the right to withdraw anytime the consent to data processing; in this case, we will erase all data within our system. Please consider that in case of not executed orders the withdrawal can lead to the impossibility to deliver the product. Furthermore, if the purchase has already taken place, according to accounting provisions, we cannot erase invoicing data from our systems, or if you have debts towards us we are not able to process the necessary data in order to cash in the debts in case of the withdrawal of the consent.  

 

Access to personal data

 

You have the right to receive a confirmation from the Data processor if your personal data are processed and if yes, you have the right to:

 

  • receive access to the personal data and
  • the Data processor to inform you on the following:

                        ○ goal of the data processing;

                        ○ categories of personal data processed;

                        ○ information on the recipient(s) to whom the Data processor transmitted or                     will transmit your personal data;

                        ○ estimated duration of data storage, or if this is not possible, the criteria of                      establishing this duration;     

                        ○ your right to request from the Data processor the correction, erasing or                          limitation of processing your personal data and to protest against the                                processing of your personal data; 

                        ○ right to file a complaint with the surveillance authority;

                        ○ if the data have not been collected from you, all information regarding the                    source;

                        ○ on the automatic decision (if there is such a procedure), including profile                      creation and the applied logic to do so and information on this, what                                 importance and consequences for you are estimated   after such data                            processing.

 

The goal of using the right is to establish and verify the legality of the data processing; for this reason, in case of more information requests the Data processor may invoice the justified expenses for such information.  

 

The access to the personal data is granted by the Data processor by an e-mail sent to you after identification that contains the processed personal data and information. If you are registered, the access in granted by accessing your user account where you can visualize and verify your personal data processed.  

 

Please mention in the application if you request access to the personal data or if you request information related to the processed data.  

 

Right to correction

 

You have the right that the Data processor corrects immediately your personal data on request.  

 

Right to restrict the data processing

 

You have the right to restrict data processing based on an application, if one of the below conditions are met:

 

  • you dispute the preciseness of the data processing; in this case, the limitation of data processing refers to the period that allows the Data processor to verify the            preciseness of the personal data and if the precise data can be established immediately,           there is no limitation;

 

  • data processing is not legal but you verify for whatever reason their erasing (e.g. because the data are important to you because of your legal claims), so you do not      request their erasing but rather the limitation of their use;

 

  • Data processor does not need anymore the personal data for the indicated processing, but you request these for presentation, make use or defending of certain     legal claims;

             

  • you challenged the data processing but the justified right of the Data processor may motivate the data processing; in this case, until it is not established if the justified         reasons of the Data processor prevail in front of your rights, the data processing must      be limited.  

 

If the data processing is restricted, the data (excepting storage) can be processed only with consent of the person involved and only for the presentation, make use or protection of legal claims or protection of the rights of other natural or legal persons or in the public interest of the European Union or a member state.  

 

The Data processor informs you at least 3 working days before suspending the restriction of data processing.  

 

Right to erasing and forgetting

 

You have the right that the Data processor erases without undue delay your personal data in case of one of the below reasons:

 

  • personal data are not necessary anymore for the reason they have been collected or processed by Data processor;
  • you withdraw the consent and the data processing has no legal basis anymore;
  • you dispute the data processing based on a legal basis an there is no processing right prevailing (i.e. justified interest);
  • the Data processor processed the data unlawful and this has been established after a complaint;
  • personal data must be erased in order to meet a legal obligation of the European legislation or the legislation of a member stat concerning the Data processor.

 

Right to protest

 

You have the right to protest anytime against the personal data processing based on a legal basis. In this case, the Data processors cannot process the personal data further, excepting if he proves that the processing is motivated by legal obligations prevailing in front of your rights, interests and freedoms or if they are related to presentation, make use or protection of certain legal claims.

 

If the personal data processing is carried out for reasons of business acquiring, you have the right to protest anytime against the processing of your personal data for this reason, including profile creation, if this is related to business acquiring. If you protest against the processing of your personal data due to business acquiring, your personal data cannot be processed for this reason anymore.  

 

Right to mobility

 

If the data processing is made automatically or if the data processing is based on your consent, you have the right to request from the Data processor to transmit the requested data to another Data processor in the same format as made available: xml, JSON or csv, if this is technically possible.     

 

Automated decision

 

You have the right that the effects of decisions based on the completely automatic data processing will not be extended over you (including profile creation), that may have legal consequences on you or may influence you severely. In these cases, the Data processor is obliged to take adequate measures for protection of right, freedoms and interests of the person involved, including at least the right to human intervention, expressing the point of view and presentation of a dispute against the decision.

 

The above do not apply if the decision:

           

  • is necessary for the conclusion or execution of the contract between you and the Data processor;
  • the decision is allowed by legal provisions of the European Union or the member state establishing adequate measures for protection of your justified rights, freedoms   and interestes; or
  • is based on your explicit consent.

 

Registration into the data protection registry

 

According to provisions of the Information Act, the Data processor had to register some data processing into the data protection registry. This obligation ended on May 25th, 2018.

 

NAIH registration number before May 25th, 2018:

Registration number in the data protection registry: NAIH-103878/2016

 

Data protection measures

 

The Data processor declares that he took adequate measures for protecting personal data against unauthorized access, modification, transmission, publishing, erasing or destruction as well as against accidental destruction and deterioration and the impossibility of accessing them duet o technical changes.  

 

The Data processor takes all necessary and adequate organizational and technical measures to protect your personal data during processing.  

 

Legal action

 

If you consider that the Data processor breached a legal provision concerning data processing or did not fulfill a demand, you can request the start of legal action in front of the National Data Protection an Information Freedom Authority (mailing address: 1530 Budapest, Pf.: 5., e-mail: ugyfelszolgalat@naih.hu) in order to stop the presumed unlawful data processing.

                                      

Beside these, we inform you that in case of breaching the legal provisions concerning data processing or if the Data processor did not fulfill a demand, you may as well take civil action against him.  

 

Modification of data processing information

 

The Data processor reserves the right to modify hereby data processing information without influencing the goal and the legal basis of the data processing. By using the web site after entering into force you agree the modified information of data processing.  

 

If the Data processor wants data processing with another goal then data gathering, he will inform you on the purpose of the data processing and the following information:

 

  • duration of data storage and if this is not possible, criteria of establishing the duration;
  • your right to request from the Data processor access to your personal data, their correction and erasing or restriction of their processing, and in case of processing due

            to justified interests you can protest against processing of the personal data, and in          case of data processing based on a contract or consent you can request data mobility;

  • in case of data processing based on a consent on your right to withdraw anytime the consent;
  • right to file a complaint with the supervision authority;
  • on the fact if providing personal data is based on a legal provision or it is condition to conclude the contract, or if you are obliged to provide personal data and what consequences not providing them may have;
  • on automated decisions (if there such a procedure is applied), including profile creation, respectively the logic applied in these cases and information related to the importance of such data processing and its consequences on you.  

 

Data processing can start only after the above, and if the legal basis of the data processing is the consent, then besides these information you consent for data processing is required.  

 

Hereby document contains all relevant information related to functioning of the web site according to General Rules on data protection No. 679/2016 of the European Union (hereinafter referred to as GPD Rules) as well as the Act No. CXII. from 2011 (hereinafter referred to as Infotv. Act).    

 

f